Tattoo artist
How do I cancel my premium Tattooed subscription?
Cancel directly from your pro dashboard. It takes effect at the end of the paid period, and you keep your benefits until then.
You can cancel directly from your pro dashboard by going to "Settings" and then "Subscription". The cancellation takes effect at the end of the period you have already paid for, and you keep your benefits until then.
Canceling never cuts you off from your own clients: your booking page, calendar, and the sessions you add yourself are part of the free account. Your subscription paid for priority on requests brought to you by Tattooed and for tools, never for the right to work with your own clients.
Where to cancel, and where not to look
There is no separate "Cancel" button. Canceling means switching back to the free plan.
- Open "Settings" and then "Subscription".
- Click "Manage" next to the name of your plan.
- In the "Change plan" window, select "Free". The window then shows the date your subscription will end.
- Confirm by clicking "Change plan".
The "Payment methods" tab is only for changing your card. You cannot cancel from there.
What the screen shows next
Once you request cancellation, your dashboard shows the end date of the paid period and a countdown of the days remaining. Clicking a second time does nothing more. The request is sent only once.
What cancellation does not do
It does not issue a refund. The period you have already paid for remains due, and you keep its benefits until it ends instead of receiving the money back.
What happens at the end of the period
Your benefits remain active until the current period ends. After that, your account returns to the free tier. See How is a paid subscription different from a free account? for what you lose, and What is the difference between the subscription tiers? for the full comparison.
Subscribing again later
You can subscribe again at any time after canceling, including to a different tier from the one you previously had. However, you cannot receive the free first month a second time on the same account. It is reserved for people who have never subscribed, even if the previous cancellation was a long time ago.
A subscription linked to a closed account
If your subscription is not properly linked to the payment provider, canceling from the screen fails and support must resolve the case manually. This is rare, but the screen tells you what happened instead of failing silently.
