Help Center
Tattoo artist
-
Account and professional verification
How a tattoo artist creates a professional account, gets their identity and business verified, then changes their address or hourly rate.
-
Calendar and availability
How the artist sets their availability, blocks out a one-off closure and connects their Google, Apple or Outlook calendar.
-
Requests and assignment
How a tattoo request reaches an artist, what drives the assignment, and what sets a referred client apart from one of your own.
-
Deposits and payments
How the client's deposit is calculated and collected, what share Tattooed keeps, when it goes to the artist and when it is refunded.
-
Payouts and disputes
How the artist receives the balance after the session, withdraws money to their bank, and how a dispute with a client is settled.
-
Subscription and add-ons
The artist subscription tiers, what each one unlocks, what happens if the card is declined and how to cancel.
-
Referrals and affiliates
How an artist refers a fellow artist, where to find their code, and how referrals differ from paid affiliate status.
-
Consent and traceability
How the artist collects the client's consent, handles a refusal to sign, and keeps the ink and needle log.
-
Directory listing
How an artist claims their listing in the public directory, corrects their details, and why a listing can disappear from it.
Client
-
Skin preview and design
How the design is generated from a photo, previewed on the skin then locked before booking, and what the free generations cover.
-
Quote and deposit
How Tattooed estimates the session length, calculates the deposit to pay, what it is for and what happens if the payment fails.
-
Appointments
How to book an appointment, reschedule it, change artist, and what to do if the artist does not show up on the day.
-
Consent and health
How to sign the consent form, fill in the health questionnaire, who can see it, and the rule for minors.
-
Account and data
How to manage your account and photos, who can see them, how long they are kept, and how to delete everything.